At Qoffices, we are committed to protecting your privacy and ensuring the security of your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy and Cookie Policy outlines how we collect, use, and protect your personal information, as well as how we use cookies when you use our services.

1. 1. Information We Collect We may collect various types of information from you, including but not limited to:
   • Personal information: such as your name, email address, phone number, and mailing address.
   • Billing information: such as your credit card details or other payment information.
   • Usage information: such as your IP address, browser type, device type, operating system, and usage patterns when you interact with our website or use our services.
   • Communication information: such as your communication preferences, feedback, and inquiries you submit to us.
   2. How We Use Your Information We may use your personal information for the following purposes:
   • To provide and improve our services: We may use your personal information to process your bookings, manage your account, and provide customer support. We may also use your information to improve our services, customize your experience, and communicate with you about our products and promotions.
   • To process payments: We may use your billing information to process payments for the services you purchase from us.
   • To communicate with you: We may use your contact information to send you updates, newsletters, and other communications related to our services or your account. You can opt out of receiving such communications at any time.
   • To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes, and to respond to lawful requests from government authorities.
   • To protect our rights and interests: We may use your information to enforce our terms of service, protect our rights and interests, and prevent fraud or other illegal activities.
   3. How We Share Your Information We may share your personal information with third parties in the following circumstances:
   • Service providers: We may share your information with trusted third-party service providers who help us provide and improve our services, process payments, and communicate with you.
   • Business partners: We may share your information with our business partners for marketing and promotional purposes, with your consent.
   • Legal requirements: We may disclose your information as required by law, including in response to lawful requests from government authorities or to protect our legal rights.
   • Business transfers: If we are involved in a merger, acquisition, or sale of all or a part of our business or assets, your information may be transferred as part of that transaction.
   • Consent: We may share your information with third parties with your consent or as otherwise disclosed to you at the time of collection.
   4. Your Rights and Choices You have certain rights and choices regarding your personal information as provided by GDPR:
   • Access and Correction: You have the right to request access to and correction of the personal information we hold about you.
   • Opt-out: You have the right to opt out of receiving marketing communications from us by following the instructions in our communications or by contacting us directly.
   • Do Not Track: We do not currently respond to “Do Not Track” signals from web browsers.
   • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations.
   • Security: We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
   5. Cookie Policy Our website may use cookies, which are small text files that are placed on your device when you visit our website. Cookies help us analyze how our website is used, personalize your experience, and improve our services. We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them) on our website.

    

   We may use the following types of cookies on our website:

   • Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable you to use its features, such as accessing secure areas and making bookings.
   • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if they receive error messages. This helps us improve the performance and functionality of our website.
   • Functionality Cookies: These cookies allow our website to remember your preferences, such as language settings, and provide enhanced features and personalized content based on your interactions with our website.
   • Targeting Cookies: These cookies are used to deliver targeted advertisements and promotional content based on your interests and browsing behavior on our website and other websites.

    

   You can manage and control cookies through your browser settings. Most web browsers allow you to block or delete cookies, or configure your preferences for cookies. However, please note that blocking or deleting cookies may affect the functionality of our website and your ability to use certain features.

   1. Children’s Privacy Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children, and we do not knowingly allow children to use our services without parental consent. If we learn that we have collected personal information from a child under the age of 16 without parental consent, we will promptly delete that information.
   2. Updates to Privacy Policy and Cookie Policy We may update this Privacy Policy and Cookie Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes to this Privacy Policy and Cookie Policy by posting a notice on our website or by sending you an email, if applicable.
   3. Contact Us If you have any questions or concerns about our Privacy Policy, Cookie Policy, or our practices regarding your personal information, please contact us at info@qoffices.com.

   This Privacy Policy and Cookie Policy was last updated on 24/4/23.